Email: info@alwahabglobal.com WhatsApp: +92 300 7107030 Phone: +92 300 7107030 Sialkot, Pakistan info@alwahabglobal.com

Privacy Policy

Effective Date: October 27, 2025

This Privacy Policy describes how Alwahab Global Enterprises ("Alwahab Global", "we", "our", or "us") collects, uses, and safeguards information when you use sports.alwahabglobal.com (the "Site"). We are a B2B manufacturer and exporter of custom soccer products (OEM/private label). This Policy applies to information collected through the Site and through our business communications relating to your inquiries and orders.

1) Information We Collect

a. Business contact and inquiry data (you provide)

  • Identity and contact details: name, company/club, job title, email, phone/WhatsApp, country/region.
  • Inquiry details: specifications, logos/artwork, colors, materials, quantities, timelines, shipping destination, and any other information you share to request a quote or sample.

b. Technical data (automatically collected)

  • IP address, device information, browser type/version, operating system, referring pages/URLs, page views, and timestamps.

c. Cookies and similar technologies

  • Essential cookies (for basic site functionality) and analytics cookies (to help us understand site usage). See "Cookies" below for controls.

d. Communications

  • Messages you send via our forms, email, or WhatsApp, and our replies (for inquiry handling and customer service).

2) Sources of Information

  • Directly from you when you contact us, request a quote, or share requirements.
  • Automatically through cookies/analytics when you browse the Site.
  • Public and third-party sources (e.g., your company website or professional profiles) to better understand your B2B inquiry.

3) How We Use Information

  • To respond to inquiries, prepare quotes, samples, and order documentation.
  • To operate, maintain, and improve the Site and user experience.
  • To provide customer service and after-sales support.
  • To perform analytics and measure interest in our products/services.
  • To send service messages and (where permitted) B2B updates relevant to your inquiry-opt-out anytime.
  • To protect the security of our systems, prevent fraud/abuse, and comply with legal obligations.

4) Lawful Bases (GDPR/UK GDPR where applicable)

  • Legitimate interests (B2B lead handling, sales communications, analytics, and network security).
  • Contract / pre-contractual steps (responding to requests, preparing quotes/samples, processing orders).
  • Consent (where required for non-essential cookies/marketing emails).
  • Legal obligation (record-keeping, compliance, lawful requests).

5) Sharing of Information

  • Service providers supporting hosting, analytics, email delivery, file storage, and IT/security.
  • Logistics and compliance partners (when needed to estimate shipping, duties, or regulatory requirements).
  • Professional advisers (legal, accounting) under confidentiality.
  • Legal disclosures to comply with laws, protect rights, or respond to lawful requests.
  • Business transfers in connection with a reorganization, merger, or acquisition.

6) International Transfers

We operate from Pakistan and may process information in Pakistan and other countries. Where required, we use appropriate safeguards consistent with applicable data-protection laws.

7) Retention

We keep B2B inquiry records and related communications for as long as reasonably necessary for the purposes above-typically up to 24 months after the last interaction-unless a longer period is required by law or to establish/exercise/defend legal claims.

8) Security

We use administrative, technical, and physical safeguards appropriate to our business. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. To exercise rights or opt-out of marketing communications, contact us using the details below. We may need to verify your identity and we will respond in accordance with applicable law.

10) Cookies & Similar Technologies

We use essential cookies (strictly necessary) and analytics cookies (to understand usage). You can control cookies in your browser settings. Blocking some cookies may impact site functionality.

11) Third-Party Links

Our Site may contain links to third-party websites or services not operated by us. We are not responsible for their content or privacy practices. Review their policies before providing information.

12) Children's Privacy

We do not target or knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take appropriate steps.

13) Changes to this Policy

We may update this Policy from time to time. The "Effective Date" above indicates the latest revision. Material changes will be posted on this page.

14) Contact

Email: info@alwahabglobal.com
WhatsApp/Phone: +92 300 7107030
Address: Sialkot, Punjab, Pakistan